STRATEGOS has pioneered mobile computing applications for water works companies in Latin America, and has been improving its technologies ever since with the advancements in software, hardware and telecommunications.
Tecnologia ON PLACE ® is a commercial application where data collection, data processing, customer billing and profile updates take place instantly during the meter reading activity via mobile devices. Data is transmitted via GSM/GPRS to the company’s database in real time allowing your customer services and management to make use of the most up-to-date information.
Criada e desenvolvida pela STRATEGOS, é denominada de Tecnologia ON PLACE ® e utiliza computação móvel de última geração, permitindo a coleta e o processamento local de dados, com opção de impressão e emissão simultânea de documentos.
Diferenciada das tecnologias disponíveis no mercado, a Tecnologia ON PLACE® faz a transmissão via GSM/GPRS dos dados coletados e processados durante a execução dos serviços, atualizando o Banco de Dados do cliente em tempo real. Trata-se de uma tecnologia indicada à todo sistema de faturamento de Utilities, bem como em aplicações no setor de distribuição e prestação de serviços.
Among the benefits gained from the application
of this technology, we can highlight:
Continuous improvementTecnologia ON PLACE ® allows the continuous update of customers’ profiles during the meter reading activity. Keeping track of customer profile changes on a timely manner helps the organisation to apply the correct pricing policies, avoiding potential under recovery of revenues over time. Examples include segment changes from domestic to commercial unit, identification of faulty meters, fraud and other issues.
High Efficiency systemThe meter reading and invoicing activities happen simultaneously with ON PLACE ®, which allows organisations to save significant time and logistics resources on this crucial commercial process. Moreover, data upload in the mobile devices equipped with the app happens remotely, such as route plans and instructions.
High Financial PerformanceWorking Capital is materially improved when companies install ON PLACE ®. Days sales outstanding (DSO), expressed as a measure of the average number of days that a company takes to collect revenue after a meter has been read, drops substantially since the time spent on data collection, centralised data processing and invoice posting is no longer required.
Customer Services extendedThe staff equipped with Tecnologia ON PLACE ® can do more than just meter reading and data collection, they become the very commercial agents of your organisation, taking service requests and answering questions about the bill, a personalised interaction that only such powerful mobile app can offer. Please contact us on firstname.lastname@example.org for further details.